Terms & Conditions
1. About these terms
These Terms & Conditions apply to the Qik Insights website, operated by M/S. Rivana Industries under the QIK Watertech brand in India. They govern use of this informational website. Please read them before using the website or submitting a request. If you do not agree, please stop using the website.
2. Your use of the website
You may browse the website and make genuine enquiries for yourself or a business you are authorised to represent. You must have the legal capacity and authority needed for any commitment you make. Provide accurate information and keep passwords, payment details and unnecessary sensitive information out of forms.
3. Product information and suitability
Descriptions, images, capacities and specifications are general information and may change. Images may be illustrative. Actual RO output depends on feed-water quality, temperature, pressure, pretreatment and operating conditions. Verify suitability, water-quality requirements and technical specifications with us before purchasing or using equipment. Website content is not an operating or safety manual.
4. Quotations, prices and orders
Submitting a form does not place an order or create a supply contract. Website prices, if displayed, are indicative unless expressly stated otherwise. Final prices, taxes, freight, payment, delivery, installation and acceptance terms must be confirmed in a written quotation or agreement. Any agreed transaction-specific terms take priority for that transaction.
5. Service requests and warranties
A submission confirmation only acknowledges receipt; it does not confirm a service booking, response time, free visit or warranty coverage. Availability, charges and scope require confirmation. Product warranties, returns, cancellations and refunds are governed by the applicable written transaction terms and mandatory law. This website does not create additional product warranties.
6. Ownership and permitted use
Our branding, designs, photographs, text and other website materials belong to M/S. Rivana Industries or their respective owners or licensors. You may view and share links for legitimate enquiries. Do not copy, alter or commercially reuse protected material or imply our endorsement without permission, except where the law permits.
7. Prohibited activity
Do not submit spam or false requests, impersonate others, upload malicious content, bypass security or CAPTCHA, probe for unauthorised access, or disrupt the website. Do not use this website for unlawful or abusive activity. We may restrict access reasonably necessary to protect the website and its users.
8. Privacy and third-party services
Personal information is handled as described in our Privacy Policy. Hosting, form processing, verification and linked platforms may be provided by third parties with their own terms and privacy practices. A link is not an endorsement. Review relevant third-party terms before interacting with those services.
9. Availability and limitations of liability
We aim to keep information useful and the website available, but do not promise uninterrupted, error-free or completely secure operation. To the extent permitted by law, M/S. Rivana Industries excludes liability for indirect or consequential loss, including lost profit, arising from website use or unavailability. Nothing excludes fraud or any liability, duty or statutory right that cannot lawfully be excluded.
10. English and website translations
English is the original and primary language of this website, including this Privacy Policy. Other languages are provided for convenience. If a translation differs from the English text, the English text takes priority to the extent permitted by law.
Translations were prepared using Google machine translation and IndicTrans2 artificial-intelligence models, then saved on this website. Some wording was edited, but M/S. Rivana Industries has not manually reviewed every statement in every language or obtained a complete native-speaker review.
We do not guarantee that translations are accurate, complete or suitable for a particular purpose. Automated translation may change meanings, omit details or produce incorrect, misleading or unintentionally offensive words. Such errors are unintentional and do not represent an intention to offend or a new promise by QIK or M/S. Rivana Industries.
Please exercise your own due diligence. Check the English text and ask us for written clarification before relying on translated specifications, safety information, pricing, service terms or legal information. Do not use an unclear translation to operate or maintain equipment.
To the fullest extent permitted by applicable law, M/S. Rivana Industries, trading as QIK Watertech, disclaims liability for loss, damage, costs or misunderstandings caused by translation errors, omissions or reliance on translated content. This notice does not exclude liability for fraud or any liability, duty or consumer right that cannot lawfully be excluded or limited.
If you find incorrect, confusing or offensive wording in a language other than English, please report it through our service request form. Select Other enquiry and include the language, page, exact wording and suggested correction, if known. We will review the report.
11. Changes, governing law and disputes
We may update these terms by publishing a revised version and date. Changes apply prospectively and do not automatically amend an existing written contract. Indian law applies, subject to mandatory protections. Disputes may be brought before courts or authorities with lawful jurisdiction. These terms do not remove access to consumer forums or other remedies provided by law.
12. Questions and reporting
For questions about these terms, suspected errors, intellectual-property concerns or misuse, contact us through the service request form and select Other enquiry. Include the relevant page and details. If any part of these terms is unenforceable, the remaining provisions continue to the extent permitted by law.